All Systems Operational
IBM-Aspera API Services ? Operational
api.ibmaspera.com ? Operational
ats.aspera.io ? Operational
platform.bss.asperasoft.com ? Operational
Frontend Operational
AoC Legacy Managed Nodes for Built-in Storage ? Operational
Amsterdam (ams) Operational
Dallas (dal) Operational
Frankfurt (fra) Operational
Toronto (tor) Operational
Sydney (syd) Operational
Amazon Transfer Clusters ? Operational
Frankfurt (eu-central-1) ? Operational
Ireland (eu-west-1) ? Operational
Oregon (us-west-2) ? Operational
São Paulo (sa-east-1) ? Operational
Singapore (ap-southeast-1) ? Operational
Sydney (ap-southeast-2) ? Operational
Tokyo (ap-northeast-1) ? Operational
Virgina (us-east-1) ? Operational
London (eu-west-2) ? Operational
N. California (us-west-1) ? Operational
IBM Cloud Transfer Clusters ? Operational
Amsterdam (ams) ? Operational
Dallas (dal) ? Operational
Frankfurt (fra) ? Operational
London (lon) ? Operational
Milan (mil) ? Operational
San Jose (sjc) ? Operational
Sao Paulo (sao) ? Operational
Sydney (syd) ? Operational
Tokyo (tok) ? Operational
Toronto (tor) ? Operational
Washington D.C. (wdc) ? Operational
Osaka (osa) ? Operational
Chennai (che) ? Operational
Azure Transfer Clusters Operational
Central United States (ats-azure-centralus) ? Operational
East United States (ats-azure-eastus) ? Operational
North Europe (ats-azure-northeurope) ? Operational
West Europe (westeurope) ? Operational
West United States (ats-azure-westus) ? Operational
South East Asia (azure-southeastasia) ? Operational
London (ats-azure-uksouth) ? Operational
Google Transfer Clusters Operational
United States Central 1 (us-central1) ? Operational
London (europe-west2) ? Operational
Los Angeles (us-west2) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2024

No incidents reported today.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Resolved - This incident has been resolved.
Jul 18, 22:59 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 22:47 PDT
Update - Azure in centralus is still experiencing an outage https://azure.status.microsoft/en-us/status
Jul 18, 21:29 PDT
Update - We continue to work with Azure on this issue.
Jul 18, 20:39 PDT
Identified - Azure is experiencing multiple issues in the centralus region, which is affecting our service: https://app.azure.com/h/1K80-N_8/110553
Jul 18, 16:59 PDT
Investigating - We have been alerted to a service disruption affecting: ATS Azure Central US. Our engineers are currently investigating the incident and will provide updates when more information is available.
Jul 18, 16:39 PDT
Resolved - This incident has been resolved.
Jul 18, 15:53 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 15:14 PDT
Investigating - We have been alerted to a service disruption affecting: ATS IBM Cloud Frankfurt. Our engineers are currently investigating the incident and will provide updates when more information is available.
Jul 18, 14:45 PDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024
Completed - The scheduled maintenance has been completed.
Jul 13, 19:00 PDT
Update - issue is resolved. We are still doing some maintenance tasks, but no further interruptions are expected to happen
Jul 13, 14:02 PDT
Update - We've run into an unexpected problem and downtime will be considerably longer than expected. We are working on remediating as quickly as possible.
Jul 13, 13:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:00 PDT
Scheduled - We will performing database migrations across our ATS AWS and Google infrastructure starting on 2024-07-13, at 09:000 PDT. The maintenance period is expected to last for 10 hours total.

The scope of this maintenance is to perform database migrations that are necessary to enable new features. Transfers are expected to be disrupted at some point during the migration. Aspera Connect transfers would be expected to restart automatically, but node-to-node transfers would have to be manually restarted. Downtime might be incurred. If it does occur, it is not expected to be more than 5-10 minutes at most.

Jul 10, 15:36 PDT
Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.