All Systems Operational
IBM-Aspera API Services ? Operational
api.ibmaspera.com ? Operational
ats.aspera.io ? Operational
platform.bss.asperasoft.com ? Operational
Frontend Operational
AoC Managed Storage Operational
Amsterdam (ams) Operational
Dallas (dal) Operational
Frankfurt (fra) Operational
Toronto (tor) Operational
Sydney (syd) Operational
Amazon Transfer Clusters ? Operational
Frankfurt (eu-central-1) ? Operational
Ireland (eu-west-1) ? Operational
Oregon (us-west-2) ? Operational
São Paulo (sa-east-1) ? Operational
Singapore (ap-southeast-1) ? Operational
Sydney (ap-southeast-2) ? Operational
Tokyo (ap-northeast-1) ? Operational
Virgina (us-east-1) ? Operational
London (eu-west-2) ? Operational
N. California (us-west-1) ? Operational
IBM Cloud Transfer Clusters ? Operational
Amsterdam (ams) ? Operational
Dallas (dal) ? Operational
Frankfurt (fra) ? Operational
Hong Kong (hkg) ? Operational
London (lon) ? Operational
Milan (mil) ? Operational
San Jose (sjc) ? Operational
Sao Paulo (sao) ? Operational
Seoul (seo) ? Operational
Sydney (syd) ? Operational
Tokyo (tok) ? Operational
Toronto (tor) ? Operational
Washington D.C. (wdc) ? Operational
Osaka (osa) ? Operational
Azure Transfer Clusters Operational
Central United States (ats-azure-centralus) ? Operational
East United States (ats-azure-eastus) ? Operational
North Europe (ats-azure-northeurope) ? Operational
West Europe (westeurope) ? Operational
West United States (ats-azure-westus) ? Operational
South East Asia (azure-southeastasia) ? Operational
London (ats-azure-uksouth) ? Operational
Google Transfer Clusters Operational
United States Central 1 (us-central1) ? Operational
London (europe-west2) ? Operational
Los Angeles (us-west2) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022
Resolved - This incident has been resolved.
Jun 28, 16:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 13:30 UTC
Update - We are continuing to investigate this issue.
Jun 28, 13:22 UTC
Investigating - We have been alerted to a service disruption affecting: ATS IBM Cloud Washington D.C. Our engineers are currently investigating the incident and will provide updates when more information is available. A certain percentage of API calls are failing right now.
Jun 28, 13:18 UTC
Jun 27, 2022

No incidents reported.

Jun 26, 2022
Completed - The scheduled maintenance has been completed.
Jun 26, 09:06 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 26, 07:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 04:00 UTC
Scheduled - 2022-06-26 0400 UTC - 2022-06-26 1000 UTC
The scope is to patch AWS ATS Cluster (HSTS 4.4) in ALL regions. There are performance improvements, security enhancements, and defect corrections in this patch. For details, please see release notes (https://www.ibm.com/docs/en/ahts/4.4?topic=release-notes). During this scheduled maintenance transfers will be interrupted.

May 18, 22:29 UTC
Jun 25, 2022
Completed - The scheduled maintenance has been completed.
Jun 25, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 2, 22:26 UTC
Scheduled - 2022-06-25 2000 UTC - 2022-06-25 2300 UTC
The scope is to patch Azure and Google ATS Cluster (HSTS 4.4) in ALL regions. There are performance improvements, security enhancements, and defect corrections in this patch. For details, please see release notes (https://www.ibm.com/docs/en/ahts/4.4?topic=release-notes). During this scheduled maintenance transfers will be interrupted.

May 18, 22:26 UTC
Completed - The scheduled maintenance has been completed.
Jun 25, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 24, 17:34 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 2, 22:19 UTC
Scheduled - 2022-06-25 1600 UTC - 2022-06-25 2000 UTC
The scope of this maintenance is to patch IBM Cloud ATS Cluster (HSTS 4.4) in ALL regions. There are performance improvements, security enhancements, and defect corrections in this patch. For details, please see release notes (https://www.ibm.com/docs/en/ahts/4.4?topic=release-notes). During this scheduled maintenance transfers will be interrupted.

May 18, 22:20 UTC
Jun 24, 2022
Resolved - We have identified an issue with our backend database, and the issue had been resolved. RCA underway.
Jun 24, 05:59 UTC
Investigating - We are currently investigating this issue.
Jun 24, 02:00 UTC
Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022
Resolved - This incident has been resolved.
Jun 20, 19:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 20, 19:00 UTC
Investigating - We have been alerted to a service disruption affecting: ATS IBM Cloud Washington D.C. We have noticed an issue where a percentage of POSTs to /ops/transfers are returning a 500 error. The /ops/transfers endpoint is used for share-to-share transfers and automation workflows. Our engineers are currently investigating the incident and will provide updates when more information is available.
Jun 20, 16:54 UTC
Jun 19, 2022

No incidents reported.

Jun 18, 2022
Resolved - We have been alerted to and diagnosed an issue with ats-sl-wdc.aspera.io that caused some percentage of api calls to ats-sl-wdc.aspera.io to fail. This issue is fully resolved as of 11:00AM PDT.
Jun 18, 17:30 UTC