Service Under Maintenance
IBM-Aspera API Services ? Operational
api.ibmaspera.com ? Operational
ats.aspera.io ? Operational
platform.bss.asperasoft.com ? Operational
AoC Managed Storage Operational
Amsterdam (ams) Operational
Dallas (dal) Operational
Frankfurt (fra) Operational
Toronto (tor) Operational
Sydney (syd) Operational
Amazon Transfer Clusters ? Operational
Frankfurt (eu-central-1) ? Operational
Ireland (eu-west-1) ? Operational
Oregon (us-west-2) ? Operational
São Paulo (sa-east-1) ? Operational
Singapore (ap-southeast-1) ? Operational
Sydney (ap-southeast-2) ? Operational
Tokyo (ap-northeast-1) ? Operational
Virgina (us-east-1) ? Operational
London (eu-west-2) ? Operational
IBM Cloud Transfer Clusters ? Operational
Amsterdam (ams) ? Operational
Chennai (che) ? Operational
Dallas (dal) ? Operational
Frankfurt (fra) ? Operational
Hong Kong (hkg) ? Operational
London (lon) ? Operational
Mexico (mex) ? Operational
Milan (mil) ? Operational
Montreal (mon) ? Operational
San Jose (sjc) ? Operational
Sao Paulo (sao) ? Operational
Seoul (seo) ? Operational
Sydney (syd) ? Operational
Tokyo (tok) ? Operational
Toronto (tor) ? Operational
Washington D.C. (wdc) ? Operational
Paris (par) ? Operational
Singapore (sng) ? Operational
Osaka (osa) ? Operational
Azure Transfer Clusters Under Maintenance
Central United States (ats-azure-centralus) ? Operational
East United States (ats-azure-eastus) ? Operational
North Europe (ats-azure-northeurope) ? Under Maintenance
West Europe (westeurope) ? Operational
West United States (ats-azure-westus) ? Operational
South East Asia (azure-southeastasia) ? Operational
Google Transfer Clusters Operational
United States Central 1 (us-central1) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 13, 2021

No incidents reported today.

May 12, 2021
Resolved - This incident has been resolved.
May 12, 21:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 22:04 UTC
Update - We are continuing to investigate this issue.
May 11, 21:48 UTC
Update - We have discovered an issue with an internal service that is affecting bring your own key functionalities. We are working on implementing a fix
May 11, 21:43 UTC
Investigating - We have been alerted to a service disruption affecting: ATS IBM Cloud Dallas. Our engineers are currently investigating the incident and will provide updates when more information is available.
May 11, 21:39 UTC
May 11, 2021
Resolved - This incident has been resolved.
May 11, 21:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 20:39 UTC
Identified - The issue has been identified and a fix is being implemented.
May 11, 20:37 UTC
Investigating - We have been alerted to a service disruption affecting: files-prod-es-dal19.asperafiles.com. Our engineers are currently investigating the incident and will provide updates when more information is available.
May 11, 20:37 UTC
Resolved - This incident has been resolved.
May 11, 00:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 00:25 UTC
Investigating - We have been alerted to a service disruption affecting: files-prod-es-dal19.asperafiles.com. Our engineers are currently investigating the incident and will provide updates when more information is available.
May 11, 00:12 UTC
May 10, 2021

No incidents reported.

May 9, 2021
Completed - The scheduled maintenance has been completed.
May 9, 07:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 07:15 UTC
Scheduled - 2021-05-09 0715 UTC - 2021-05-09 0745 UTC
This is notice of an upcoming ATS service maintenance. The scope is to patch ATS Cluster (HSTS 4.0.2) in AWS US-EAST-1, US-WEST-2 regions. There are performance improvements, security enhancements, and defect corrections in this patch. During this scheduled maintenance transfers will be interrupted.
May 4, 18:26 UTC
May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021
Resolved - This incident has been resolved.
May 6, 02:08 UTC
Identified - The issue has been identified and a fix is being implemented.
May 6, 01:38 UTC
Investigating - We have been alerted to a service disruption affecting: files-prod-es-dal19.asperafiles.com. Our engineers are currently investigating the incident and will provide updates when more information is available.
May 6, 01:34 UTC
May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Resolved - This incident has been resolved.
Apr 29, 17:24 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 29, 17:10 UTC
Investigating - We have been alerted to a service disruption affecting: files-prod-es-tor18.asperafiles.com. Our engineers are currently investigating the incident and will provide updates when more information is available.
Apr 29, 17:08 UTC