All Systems Operational
IBM-Aspera API Services ? Operational
api.ibmaspera.com ? Operational
ats.aspera.io ? Operational
platform.bss.asperasoft.com ? Operational
AoC Managed Storage Operational
Amsterdam (ams) Operational
Dallas (dal) Operational
Frankfurt (fra) Operational
Melbourne (mel) Operational
Toronto (tor) Operational
Amazon Transfer Clusters ? Operational
Frankfurt (eu-central-1) ? Operational
Ireland (eu-west-1) ? Operational
Oregon (us-west-2) ? Operational
São Paulo (sa-east-1) ? Operational
Singapore (ap-southeast-1) ? Operational
Sydney (ap-southeast-2) ? Operational
Tokyo (ap-northeast-1) ? Operational
Virgina (us-east-1) ? Operational
London (eu-west-2) ? Operational
IBM Cloud Transfer Clusters ? Operational
Amsterdam (ams) ? Operational
Chennai (che) ? Operational
Dallas (dal) ? Operational
Frankfurt (fra) ? Operational
Hong Kong (hkg) ? Operational
London (lon) ? Operational
Melbourne (mel) ? Operational
Mexico (mex) ? Operational
Milan (mil) ? Operational
Montreal (mon) ? Operational
Oslo (osl) ? Operational
San Jose (sjc) ? Operational
Sao Paulo (sao) ? Operational
Seoul (seo) ? Operational
Sydney (syd) ? Operational
Tokyo (tok) ? Operational
Toronto (tor) ? Operational
Washington D.C. (wdc) ? Operational
Paris (par) ? Operational
Singapore (sng) ? Operational
Azure Transfer Clusters Operational
Central United States (ats-azure-centralus) ? Operational
East United States (ats-azure-eastus) ? Operational
North Europe (ats-azure-northeurope) ? Operational
West Europe (westeurope) ? Operational
West United States (ats-azure-westus) ? Operational
South East Asia (azure-southeastasia) ? Operational
Google Transfer Clusters Operational
United States Central 1 (us-central1) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
This is notice that IBM Cloud MELBOURNE MEL01 DC will be closing on August 31, 2020.

MELBOURNE DC is a single-site Cloud Object Storage (COS) endpoint.

There is a regional COS endpoint in SYDNEY that customers should consider migrating their data to.

FROM: SINGLE-SITE MELBOURNE endpoint: mel01 s3.private.mel01.cloud-object-storage.appdomain.cloud

TO: REGIONAL SYDNEY endpoint: au-syd s3.private.au-syd.cloud-object-storage.appdomain.cloud

There will be other notices and communication with customers in the future.
Posted on Apr 2, 17:02 UTC
Past Incidents
Aug 3, 2020

No incidents reported today.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Resolved - This incident has been resolved. There was a problem with the hypervisor that the transfer node was in that prevented it from recovering quickly. The incident should not re-occur.
Jul 31, 02:43 UTC
Update - We are continuing to investigate this issue.
Jul 30, 20:28 UTC
Investigating - We are currently investigating this issue.
Jul 30, 20:27 UTC
Jul 30, 2020
Resolved - This incident has been resolved.
Jul 30, 17:41 UTC
Investigating - We have been alerted to a service disruption affecting: ATS IBM Cloud Melbourne. Our engineers are currently investigating the incident and will provide updates when more information is available.
Jul 30, 17:12 UTC
Resolved - This incident has been resolved.
Jul 30, 15:30 UTC
Investigating - We have been alerted to a service disruption affecting: ATS IBM Cloud Melbourne. Our engineers are currently investigating the incident and will provide updates when more information is available.
Jul 30, 02:55 UTC
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020
Completed - The scheduled maintenance has been completed.
Jul 27, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 17:30 UTC
Scheduled - We will be performing security upgrades on the infrastructure serving the Automation And Activity Apps' APIs. Maintenance is expected to last over a period of 2 hours. We expect it to be non-disruptive. Transfers will not be effected.
Jul 22, 19:23 UTC
Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020
Resolved - This incident has been resolved.
Jul 23, 15:16 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 23, 05:34 UTC
Investigating - We have been alerted to a service disruption affecting: files-prod-es-dal05.asperafiles.com. Our engineers are currently investigating the incident and will provide updates when more information is available.
Jul 23, 05:18 UTC
Jul 22, 2020

No incidents reported.

Jul 21, 2020

No incidents reported.

Jul 20, 2020

No incidents reported.