All Systems Operational
IBM-Aspera API Services ? Operational
api.ibmaspera.com ? Operational
ats.aspera.io ? Operational
platform.bss.asperasoft.com ? Operational
AoC Managed Storage Operational
Amsterdam (ams) Operational
Dallas (dal) Operational
Frankfurt (fra) Operational
Toronto (tor) Operational
Sydney (syd) Operational
Amazon Transfer Clusters ? Operational
Frankfurt (eu-central-1) ? Operational
Ireland (eu-west-1) ? Operational
Oregon (us-west-2) ? Operational
São Paulo (sa-east-1) ? Operational
Singapore (ap-southeast-1) ? Operational
Sydney (ap-southeast-2) ? Operational
Tokyo (ap-northeast-1) ? Operational
Virgina (us-east-1) ? Operational
London (eu-west-2) ? Operational
N. California (us-west-1) ? Operational
IBM Cloud Transfer Clusters ? Operational
Amsterdam (ams) ? Operational
Chennai (che) ? Operational
Dallas (dal) ? Operational
Frankfurt (fra) ? Operational
Hong Kong (hkg) ? Operational
London (lon) ? Operational
Mexico (mex) ? Operational
Milan (mil) ? Operational
Montreal (mon) ? Operational
San Jose (sjc) ? Operational
Sao Paulo (sao) ? Operational
Seoul (seo) ? Operational
Sydney (syd) ? Operational
Tokyo (tok) ? Operational
Toronto (tor) ? Operational
Washington D.C. (wdc) ? Operational
Paris (par) ? Operational
Singapore (sng) ? Operational
Osaka (osa) ? Operational
Azure Transfer Clusters Operational
Central United States (ats-azure-centralus) ? Operational
East United States (ats-azure-eastus) ? Operational
North Europe (ats-azure-northeurope) ? Operational
West Europe (westeurope) ? Operational
West United States (ats-azure-westus) ? Operational
South East Asia (azure-southeastasia) ? Operational
London (ats-azure-uksouth) ? Operational
Google Transfer Clusters Operational
United States Central 1 (us-central1) ? Operational
London (europe-west2) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021
Resolved - This incident has been resolved.
Oct 19, 17:38 UTC
Update - We are continuing to monitor for any further issues.
Oct 19, 17:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 17:24 UTC
Investigating - We have been alerted to a service disruption affecting: files-prod-es-dal19.asperafiles.com. Our engineers are currently investigating the incident and will provide updates when more information is available.
Oct 19, 17:21 UTC
Oct 18, 2021
Resolved - This incident has been resolved.
Oct 18, 16:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 14:32 UTC
Investigating - files-prod-es-dal04.asperafiles.com needs to be rebooted. Please standby.
Oct 18, 14:05 UTC
Oct 17, 2021
Completed - The scheduled maintenance has been completed.
Oct 17, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 14:00 UTC
Scheduled - Starting at 2021-10-16 at 14:00 UTC, we will be doing a rolling restart across a select portion of our infrastructure in AWS, Google and Azure to apply security patches. Transfers might have a low chance of being interrupted. There might be brief periods ranging from 1-2 minutes where transfers will be unable to initiate in these regions. The maintenance window is expected to last 24 hours.
Oct 12, 19:08 UTC
Completed - The scheduled maintenance has been completed.
Oct 17, 11:00 UTC
Verifying - The maintenance period has been extended by 2 hours to account for additional time needed for verification.
Oct 17, 09:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 05:00 UTC
Scheduled - Starting at 2021-10-17 at 05:00 UTC, we will be doing a rolling restart across our managed node infrastructure to apply security patches and to upgrade to HSTS. Transfers will be interrupted. Downtime is expected to range from 5 to 30 minutes for any given node as the machine reboots. This maintenance window is expected to take 4 hours.
Oct 6, 16:45 UTC
Completed - The scheduled maintenance has been completed.
Oct 17, 11:00 UTC
Update - The maintenance period has been extended by 2 hours to account for additional time needed for verification.
Oct 17, 09:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 05:00 UTC
Update - The following maintenance has been postponed.
Sep 26, 04:55 UTC
Update - This maintenance period will be postponed. It will be postponed for one full week.
Sep 18, 13:29 UTC
Scheduled - Starting at 2021-09-19 at 05:00 UTC, we will be doing a rolling restart across our managed node infrastructure to apply security patches and to upgrade to HSTS to 4.2.0. Transfers will be interrupted. Downtime is expected to range from 5 to 30 minutes for any given node as the machine reboots. This maintenance window is expected to take 4 hours.
Sep 13, 17:09 UTC
Oct 16, 2021
Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.