In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 2024 - 09:00 PST
Scheduled - We will be applying monthly patches across our backend infrastructure starting at 2024-02-24 at 09:00 PST. The maintenance period is expected to last for 8 hours total. In scope for this maintenance window are the following changes:
* Rolling restart of kubernetes worker nodes to apply latest patches
* Upgrade of several backend service deployments to apply new patches
* rolling upgrade of all ATS clusters in all clouds and all regions to apply latest operating system patches

Monthly patching is necessary for us to be on top of the latest security fixes for the software we run. A monthly cadence ensures that we remediate vulnerabilities within a timely window.

Since there is rolling restart of the backend infrastructure serving the AoC API during this time, there may be times that backend services become unavailable as processes get restarted and re-shuffled around. API calls, including those that start transfers, might fail during this time, or events being ingested may take longer to be processed. However, it is expected that these interruptions should self-resolve within the length of the maintenance window. If you experience a prolonged interruption during this time, please open a support ticket. The IBM Aspera on Cloud Devops/SRE team will be actively monitoring the upgrade during this time.

Feb 24, 2024 09:00-17:00 PST
IBM-Aspera API Services ? Under Maintenance
api.ibmaspera.com ? Under Maintenance
ats.aspera.io ? Under Maintenance
platform.bss.asperasoft.com ? Under Maintenance
Frontend Under Maintenance
AoC Managed Storage Under Maintenance
Amsterdam (ams) Under Maintenance
Dallas (dal) Under Maintenance
Frankfurt (fra) Under Maintenance
Toronto (tor) Under Maintenance
Sydney (syd) Under Maintenance
Amazon Transfer Clusters ? Under Maintenance
Frankfurt (eu-central-1) ? Under Maintenance
Ireland (eu-west-1) ? Under Maintenance
Oregon (us-west-2) ? Under Maintenance
São Paulo (sa-east-1) ? Under Maintenance
Singapore (ap-southeast-1) ? Under Maintenance
Sydney (ap-southeast-2) ? Under Maintenance
Tokyo (ap-northeast-1) ? Under Maintenance
Virgina (us-east-1) ? Under Maintenance
London (eu-west-2) ? Under Maintenance
N. California (us-west-1) ? Under Maintenance
IBM Cloud Transfer Clusters ? Under Maintenance
Amsterdam (ams) ? Under Maintenance
Dallas (dal) ? Under Maintenance
Frankfurt (fra) ? Under Maintenance
London (lon) ? Under Maintenance
Milan (mil) ? Under Maintenance
San Jose (sjc) ? Under Maintenance
Sao Paulo (sao) ? Under Maintenance
Sydney (syd) ? Under Maintenance
Tokyo (tok) ? Under Maintenance
Toronto (tor) ? Under Maintenance
Washington D.C. (wdc) ? Under Maintenance
Osaka (osa) ? Under Maintenance
Azure Transfer Clusters Under Maintenance
Central United States (ats-azure-centralus) ? Under Maintenance
East United States (ats-azure-eastus) ? Under Maintenance
North Europe (ats-azure-northeurope) ? Under Maintenance
West Europe (westeurope) ? Under Maintenance
West United States (ats-azure-westus) ? Under Maintenance
South East Asia (azure-southeastasia) ? Under Maintenance
London (ats-azure-uksouth) ? Under Maintenance
Google Transfer Clusters Under Maintenance
United States Central 1 (us-central1) ? Under Maintenance
London (europe-west2) ? Under Maintenance
Los Angeles (us-west2) ? Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 24, 2024

Unresolved incident: [AoC:API] - Monthly Maintenance Notice.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.