Update - We are continuing to investigate this issue.
Nov 25, 22:21 UTC
Investigating - We are still having some issues.
Nov 25, 22:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 20:35 UTC
Update - This machine will be rebooting
Nov 25, 20:32 UTC
Investigating - We have been alerted to a service disruption affecting: files-prod-es-tor26.asperafiles.com. Our engineers are currently investigating the incident and will provide updates when more information is available.
Nov 25, 20:27 UTC
IBM-Aspera API Services ? Operational
api.ibmaspera.com ? Operational
ats.aspera.io ? Operational
platform.bss.asperasoft.com ? Operational
AoC Managed Storage Partial Outage
Amsterdam (ams) Operational
Dallas (dal) Operational
Frankfurt (fra) Operational
Toronto (tor) Partial Outage
Amazon Transfer Clusters ? Operational
Frankfurt (eu-central-1) ? Operational
Ireland (eu-west-1) ? Operational
Oregon (us-west-2) ? Operational
São Paulo (sa-east-1) ? Operational
Singapore (ap-southeast-1) ? Operational
Sydney (ap-southeast-2) ? Operational
Tokyo (ap-northeast-1) ? Operational
Virgina (us-east-1) ? Operational
London (eu-west-2) ? Operational
IBM Cloud Transfer Clusters ? Operational
Amsterdam (ams) ? Operational
Chennai (che) ? Operational
Dallas (dal) ? Operational
Frankfurt (fra) ? Operational
Hong Kong (hkg) ? Operational
London (lon) ? Operational
Mexico (mex) ? Operational
Milan (mil) ? Operational
Montreal (mon) ? Operational
Oslo (osl) ? Operational
San Jose (sjc) ? Operational
Sao Paulo (sao) ? Operational
Seoul (seo) ? Operational
Sydney (syd) ? Operational
Tokyo (tok) ? Operational
Toronto (tor) ? Operational
Washington D.C. (wdc) ? Operational
Paris (par) ? Operational
Singapore (sng) ? Operational
Azure Transfer Clusters Operational
Central United States (ats-azure-centralus) ? Operational
East United States (ats-azure-eastus) ? Operational
North Europe (ats-azure-northeurope) ? Operational
West Europe (westeurope) ? Operational
West United States (ats-azure-westus) ? Operational
South East Asia (azure-southeastasia) ? Operational
Google Transfer Clusters Operational
United States Central 1 (us-central1) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 30, 2020

No incidents reported today.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Resolved - This incident has been resolved.
Nov 25, 17:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 21:32 UTC
Update - We are looking to having to interrupt transfers. Please stand by.
Nov 24, 21:03 UTC
Investigating - We have been alerted to a service disruption affecting: files-prod-es-dal19.asperafiles.com. Our engineers are currently investigating the incident and will provide updates when more information is available.
Nov 24, 20:40 UTC
Nov 24, 2020
Nov 23, 2020

No incidents reported.

Nov 22, 2020
Completed - The scheduled maintenance has been completed.
Nov 22, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 06:06 UTC
Scheduled - The security maintenance from https://status.aspera.io/incidents/v8l6ftbsnxzm has been extended until 07:00 UTC
Nov 22, 06:05 UTC
Completed - The scheduled maintenance has been completed.
Nov 22, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 03:00 UTC
Scheduled - We will be performing security maintenance on all managed nodes at 2020-11-22 at 03:00 UTC. We expect that transfers will be briefly interrupted during the maintenance period. All transfers in-progress during this time should resume.
Nov 13, 21:13 UTC
Completed - The scheduled maintenance has been completed.
Nov 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 03:00 UTC
Scheduled - We will be performing an infrastructure upgrade for ATS Kubernetes clusters. During the upgrade, there might be brief periods where transfers will not be able to start. In flight transfers should not be affected. The best course of action for a transfer not starting during this time period is to restart the transfer.
Nov 13, 21:05 UTC
Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020
Resolved - This incident has been resolved.
Nov 17, 23:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 17, 21:51 UTC
Investigating - We have been alerted to a service disruption affecting: files-prod-es-dal04.asperafiles.com. Our engineers are currently investigating the incident and will provide updates when more information is available.
Nov 17, 21:47 UTC
Nov 16, 2020

No incidents reported.