All Systems Operational
IBM-Aspera API Services ? Operational
api.ibmaspera.com ? Operational
ats.aspera.io ? Operational
platform.bss.asperasoft.com ? Operational
Frontend Operational
AoC Legacy Managed Nodes for Built-in Storage ? Operational
Amsterdam (ams) Operational
Dallas (dal) Operational
Frankfurt (fra) Operational
Toronto (tor) Operational
Sydney (syd) Operational
Amazon Transfer Clusters ? Operational
Frankfurt (eu-central-1) ? Operational
Ireland (eu-west-1) ? Operational
Oregon (us-west-2) ? Operational
São Paulo (sa-east-1) ? Operational
Singapore (ap-southeast-1) ? Operational
Sydney (ap-southeast-2) ? Operational
Tokyo (ap-northeast-1) ? Operational
Virgina (us-east-1) ? Operational
London (eu-west-2) ? Operational
N. California (us-west-1) ? Operational
IBM Cloud Transfer Clusters ? Operational
Amsterdam (ams) ? Operational
Dallas (dal) ? Operational
Frankfurt (fra) ? Operational
London (lon) ? Operational
Milan (mil) ? Operational
San Jose (sjc) ? Operational
Sao Paulo (sao) ? Operational
Sydney (syd) ? Operational
Tokyo (tok) ? Operational
Toronto (tor) ? Operational
Washington D.C. (wdc) ? Operational
Osaka (osa) ? Operational
Chennai (che) ? Operational
Azure Transfer Clusters Operational
Central United States (ats-azure-centralus) ? Operational
East United States (ats-azure-eastus) ? Operational
North Europe (ats-azure-northeurope) ? Operational
West Europe (westeurope) ? Operational
West United States (ats-azure-westus) ? Operational
South East Asia (azure-southeastasia) ? Operational
London (ats-azure-uksouth) ? Operational
Google Transfer Clusters Operational
United States Central 1 (us-central1) ? Operational
London (europe-west2) ? Operational
Los Angeles (us-west2) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 17, 2024

No incidents reported today.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024
Resolved - This incident has been resolved.
Jun 9, 07:56 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 22:33 PDT
Investigating - We have been alerted to a service disruption affecting: ATS IBM Cloud San Jose, CA. Our engineers are currently investigating the incident and will provide updates when more information is available.
Jun 8, 20:31 PDT
Jun 8, 2024
Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024
Resolved - On June 4, starting around 05:00am GMT we received reports of customers not being able to access Aspera on Cloud from Asia Pacific regions, due to 504 errors being reported from Cloudfront. This included countries such as Taiwan, Korea, Japan, and Australia. Upon review, this was due to a network partition between AWS Cloudfront and our origin server. We are still working with AWS on triaging why network connectivity was disrupted for these specific regions. As of 08:00pm GMT, we no longer seeing 504 errors.
Jun 4, 04:00 PDT
Jun 3, 2024

No incidents reported.