IBM-Aspera Service Status Status - [IBM-Aspera] - [AoC: TOR] - Service Disruption

[IBM-Aspera] - [AoC: TOR] - Service Disruption - files-prod-es-tor26.asperafiles.com

Incident Report for IBM-Aspera Service Status

Resolved

This incident has been resolved.

Posted Nov 25, 2020 - 15:00 PST

Update

We are continuing to investigate this issue.

Posted Nov 25, 2020 - 14:21 PST

Investigating

We are still having some issues.

Posted Nov 25, 2020 - 14:20 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 25, 2020 - 12:35 PST

Update

This machine will be rebooting

Posted Nov 25, 2020 - 12:32 PST

Investigating

We have been alerted to a service disruption affecting: files-prod-es-tor26.asperafiles.com. Our engineers are currently investigating the incident and will provide updates when more information is available.

Posted Nov 25, 2020 - 12:27 PST

This incident affected: AoC Legacy Managed Nodes for Built-in Storage (Toronto (tor)).