IBM-Aspera Service Status Status - [IBM-Aspera] - [AoC:API] - Service Disruption

[IBM-Aspera] - [AoC:API] - Service Disruption - usage endpoint

Incident Report for IBM-Aspera Service Status

Resolved

This incident has been resolved.

Posted Oct 21, 2020 - 12:54 PDT

Monitoring

The upstream incident is resolved https://cloud.ibm.com/status?selected=history&query=INC3043464.

Posted Oct 21, 2020 - 12:47 PDT

Update

We are being affected by https://cloud.ibm.com/status?selected=status&query=INC3043464. We will have more updates once that upstream incident is resolved.

Posted Oct 21, 2020 - 11:26 PDT

Investigating

Our engineering team is investigating an issue affecting the AoC API at https://api.ibmaspera.com/metering. Some requests to the endpoint, made by asperalee, are failing. We are actively working on resolving the issue.

Posted Oct 21, 2020 - 11:22 PDT

This incident affected: IBM-Aspera API Services (api.ibmaspera.com).