IBM-Aspera Service Status Status - [IBM-Aspera] - [ATS:IBM]

[IBM-Aspera] - [ATS:IBM] - Service Disruption

Incident Report for IBM-Aspera Service Status

Resolved

This incident has been resolved.

Posted May 20, 2021 - 10:00 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 19, 2021 - 15:40 PDT

Update

Our IBM Cloud Aspera Transfer Service has been affected by the following IBM Cloud incident: https://cloud.ibm.com/status/?item=INC3899605.

Posted May 19, 2021 - 13:57 PDT

Investigating

We have been alerted to a service disruption affecting: ALL IBM ATS Clusters. Our engineers are currently investigating the incident and will provide updates when more information is available. It looks like transfers are not able to initiate

Posted May 19, 2021 - 13:44 PDT

This incident affected: IBM Cloud Transfer Clusters (Amsterdam (ams), Dallas (dal), Frankfurt (fra), London (lon), Milan (mil), San Jose (sjc), Sao Paulo (sao), Sydney (syd), Tokyo (tok), Toronto (tor), Washington D.C. (wdc), Osaka (osa)).