issue is resolved. We are still doing some maintenance tasks, but no further interruptions are expected to happen
Posted Jul 13, 2024 - 14:02 PDT
Update
We've run into an unexpected problem and downtime will be considerably longer than expected. We are working on remediating as quickly as possible.
Posted Jul 13, 2024 - 13:05 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 13, 2024 - 09:00 PDT
Scheduled
We will performing database migrations across our ATS AWS and Google infrastructure starting on 2024-07-13, at 09:000 PDT. The maintenance period is expected to last for 10 hours total.
The scope of this maintenance is to perform database migrations that are necessary to enable new features. Transfers are expected to be disrupted at some point during the migration. Aspera Connect transfers would be expected to restart automatically, but node-to-node transfers would have to be manually restarted. Downtime might be incurred. If it does occur, it is not expected to be more than 5-10 minutes at most.
Posted Jul 10, 2024 - 15:36 PDT
This scheduled maintenance affected: Amazon Transfer Clusters (Frankfurt (eu-central-1), Ireland (eu-west-1), Oregon (us-west-2), São Paulo (sa-east-1), Singapore (ap-southeast-1), Sydney (ap-southeast-2), Tokyo (ap-northeast-1), Virgina (us-east-1), London (eu-west-2), N. California (us-west-1)) and Google Transfer Clusters (United States Central 1 (us-central1), London (europe-west2), Los Angeles (us-west2)).