[IBM-Aspera] - [AoC: TOR] - Service Disruption - files-prod-es-dal19.asperafiles.com
Incident Report for IBM-Aspera Service Status
Resolved
This incident has been resolved.
Posted Apr 03, 2021 - 01:15 UTC
Monitoring
The issue was fixed at 3:57 pm PST. We are closely monitoring the situation.
Posted Apr 02, 2021 - 23:47 UTC
Identified
We have identified a ibmcloud backend DNS resolver issue and hence we cannot resolve storages at the moment. We will update you shortly.
Posted Apr 02, 2021 - 22:27 UTC
Investigating
The hosts networking is not resolving addresses, our engineers are actively looking into it.
Posted Apr 02, 2021 - 22:10 UTC
This incident affected: AoC Managed Storage (Dallas (dal)).