[ATS:AWS,Google,IBM Cloud]: emergency maintenance window
Scheduled Maintenance Report for IBM-Aspera Service Status
Completed
The scheduled maintenance has been completed.
Posted Sep 03, 2024 - 12:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 03, 2024 - 11:00 PDT
Scheduled
We will be performing emergency maintenance on our AWS, Google, and IBM Cloud Transfer clusters to fix an issue with older clients not being able to initiate transfer sessions, due to a breaking change that occurred when upgrading the OS of the servers in these clusters. The maintenance is expected to be relatively quick and non-disruptive.
Posted Sep 03, 2024 - 10:08 PDT
This scheduled maintenance affected: Amazon Transfer Clusters (Frankfurt (eu-central-1), Ireland (eu-west-1), Oregon (us-west-2), São Paulo (sa-east-1), Singapore (ap-southeast-1), Sydney (ap-southeast-2), Tokyo (ap-northeast-1), Virgina (us-east-1), London (eu-west-2), N. California (us-west-1)), IBM Cloud Transfer Clusters (Amsterdam (ams), Dallas (dal), Frankfurt (fra), London (lon), Milan (mil), San Jose (sjc), Sao Paulo (sao), Sydney (syd), Tokyo (tok), Toronto (tor), Washington D.C. (wdc), Osaka (osa), Chennai (che)), and Google Transfer Clusters (United States Central 1 (us-central1), London (europe-west2), Los Angeles (us-west2)).