[AWS,IBM Cloud,Azure,Google] - Emergency maintenance notice
Completed
The scheduled maintenance has been completed.
Posted Feb 04, 2024 - 15:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 04, 2024 - 14:30 PST
Scheduled
We will be performing an emergency maintenance across all cloud environments to apply an application patch that will address a database timeout issue we have been observing. That database timeout issue has caused some transfers to get stuck in a "partially complete" state.
In flight transfers will get interrupted. Please retry your transfer in the event that it fails.
Posted Feb 04, 2024 - 14:16 PST
This scheduled maintenance affected: Amazon Transfer Clusters (Frankfurt (eu-central-1), Ireland (eu-west-1), Oregon (us-west-2), São Paulo (sa-east-1), Singapore (ap-southeast-1), Sydney (ap-southeast-2), Tokyo (ap-northeast-1), Virgina (us-east-1), London (eu-west-2), N. California (us-west-1)), IBM Cloud Transfer Clusters (Amsterdam (ams), Dallas (dal), Frankfurt (fra), London (lon), Milan (mil), San Jose (sjc), Sao Paulo (sao), Sydney (syd), Tokyo (tok), Toronto (tor), Washington D.C. (wdc), Osaka (osa)), Azure Transfer Clusters (Central United States (ats-azure-centralus), East United States (ats-azure-eastus), North Europe (ats-azure-northeurope), West Europe (westeurope), West United States (ats-azure-westus), South East Asia (azure-southeastasia), London (ats-azure-uksouth)), and Google Transfer Clusters (United States Central 1 (us-central1), London (europe-west2), Los Angeles (us-west2)).