A managed node, files-prod-es-dal16.asperafiles.com, has entered into an error state, seemingly independently of this maintenance. We are working with our infrastructure provider on restoring it.
Posted Jan 23, 2021 - 13:54 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 23, 2021 - 08:00 PST
Update
We will be undergoing scheduled maintenance during this time.
Posted Jan 19, 2021 - 09:31 PST
Scheduled
We will be performing maintenance on api.ibmspera.com and api.asperafiles.com starting at 2021-01-23 16:00 UTC, and continuing for 12 hours. We are performing a required infrastructure upgrade, which entails a rolling restart of all underlying databases and services that make up the Aspera on Cloud API. The means that some API calls may fail during the maintenance period. But the failures should be ephemeral and prolonged downtime is not expected. In the case of a failure, please retry your request. There might be brief periods, up to 5 cumulative minutes, on managed nodes where transfers may not be able to start, or storage browsing might be affected
Posted Jan 19, 2021 - 09:31 PST
This scheduled maintenance affected: IBM-Aspera API Services (api.ibmaspera.com) and AoC Legacy Managed Nodes for Built-in Storage (Amsterdam (ams), Dallas (dal), Frankfurt (fra), Toronto (tor)).